By accessing, using or registering for an account on our platform (the "Platform"), you agree to be bound by these Terms and Conditions (these "Terms"). If you do not wish to be bound by these Terms, please do not access or use the Platform.
Eligibility Requirements
To access and use the Platform, you must be at least 18 years old (or the age of majority in your jurisdiction) and meet our eligibility requirements. We reserve the right to change or update these requirements at any time without notice.
Minimum Age Requirements
You must be at least 18 years old to access and use the Platform. If we reasonably believe that you are under 18, we may suspend or terminate your account without prior notice.
Geographic Restrictions
Access to the Platform is restricted in certain jurisdictions. You acknowledge that it is your responsibility to ensure that accessing and using the Platform complies with local laws and regulations. We reserve the right to restrict access to the Platform based on our sole discretion.
Account Registration Rules
To register for an account, you must provide accurate information about yourself as requested by us. You agree not to share or transfer your account credentials with any other person or entity. If we suspect that someone else is using your account, we may suspend or terminate it without prior notice.
One-account-per-user Policies
We maintain a strict one-account-per-user policy. Sharing an account or creating multiple accounts in breach of this requirement will be considered as multi-accounting and may result in suspension or termination of all affected accounts.
Identity Verification and KYC
As part of our identity verification process, we reserve the right to request from you proof of age, address and identification. We may use third-party services for such purposes. If your account is suspected of being used for money laundering or other prohibited activities, we will immediately suspend or terminate it.
Account Accuracy Obligations
You agree to provide us with accurate information about yourself when registering for an account or updating your details. Inaccurate or false information may lead to suspension or termination of your account without prior notice.
Account Security Responsibilities
It is your responsibility to ensure that your login credentials (username, password and other authentication data) are kept confidential at all times. You agree not to store such information in any publicly accessible location or share it with others.
Login Credentials and Password Protection
You must select a username and password that comply with our requirements for strength and uniqueness. We advise you against using easily guessable credentials (e.g., your name, birthdate). If we suspect an unauthorized access attempt has occurred due to your failure to keep login details confidential, we reserve the right to suspend or terminate your account without prior notice.
Restricted Behaviour and Prohibited Activities
You agree not to engage in any behaviour that may be considered restricted or prohibited under these Terms. This includes but is not limited to:
Multi-accounting and Fraud Prevention
We strictly prohibit multi-accounting (i.e., having multiple accounts). Breaching this requirement will result in suspension or termination of all affected accounts without prior notice. If we suspect that someone else is using your account, we reserve the right to suspend or terminate it immediately.
Bonus and Promotion Rules
To be eligible for certain bonuses or promotions, you must meet our requirements for eligibility as outlined on the Platform at such time. We may modify these terms in any way without prior notice. If a bonus or promotion offer is subject to a specific promotional code, this will be indicated on our website.
Wagering and Gameplay Conditions
Before participating in games, we require you to read, understand and agree with their respective rules (including any applicable wagering requirements). You acknowledge that participating in a game carries certain risks which may result in loss of funds deposited onto your account or losses.
Bonus Abuse Prevention
If we suspect any kind of bonus abuse has occurred (i.e., breaching terms governing the offer), including but not limited to exploiting free spins, cashback rewards and other benefits awarded due to registration/playing activity, then such bonuses will be voided and you may face account penalties without prior notice.
Deposits and Withdrawals
Verification Before Withdrawals
Before we can process any withdrawals, you will need to verify your account details. This includes providing proof of age and identification as well as other required documents (such as utility bills and bank statements).
Processing and Review Procedures
We reserve the right to delay or suspend processing a withdrawal where necessary. In such cases, if there are grounds for review - we may temporarily withhold payment.
Responsible Gambling Expectations
You agree that gambling can be addictive. We encourage responsible gaming habits by setting deposit limits, reality checks and providing information about problem gambling on our website through the help section.
Self-Exclusion and Account Restrictions
We offer self-exclusion as a tool for players who may need it (available under "responsible gambling tools") - this means you'll be excluded from playing with us, including accessing your account and placing bets for specified period. Once you exclude yourself you can only re-register after the agreed time frame has elapsed.
Game Fairness and RNG Systems
Games on our Platform are designed to provide a fair experience of entertainment using Random Number Generators (RNG). Our games have been independently tested by reputable third parties who report that they meet or exceed technical standards for fairness.
Technical Interruptions or Voided Gameplay
If the Platform experiences any technical issues or malfunctions that result in gameplay being affected, we reserve the right to void such gameplay and/or provide a refund where applicable. Our systems are subject to downtime from time-to-time; however, this will not affect our obligation towards processing your requests.
Suspension or Closure of Accounts
If you fail to comply with any term within these Terms and Conditions - we may take action against the offending account including but limited to temporary suspension, freezing assets in it for an investigation period (to be specified) pending outcome before finally suspending the user's access. This also covers instances where a new member registers and subsequently decides not engage meaningly upon launch.
Intellectual Property and Platform Ownership
All content on our website is owned by us unless otherwise stated. We reserve all rights to modify or remove it at any time without notice. Any third-party trademarks, logos, or service marks used are for identification purposes only and should be understood as belonging solely to their respective owners who license them out.
Limitation of Liability
We accept no liability whatsoever in relation to the Platform being inaccessible temporarily due to maintenance work by us; if losses arise because access is affected beyond specified timeframe this will not lead claims against our organization based on damages incurred via temporary unavailability.
Modification of Terms
We may change these Terms at any time without prior notice. You agree that you are responsible for regularly reviewing the Platform, particularly in relation to changes made here as published updates reflect what our team is doing on your behalf.
Contact or Support Guidance
For assistance with issues related to gameplay, deposits and withdrawals please contact us.
Our Customer Care agents will help resolve problems arising from game rules, bonus conditions and technical difficulties when experienced by account holders accessing platforms.
You can also reach our customer service team directly through live chat while logged in on site.
